We're looking for a Claims Handler to join our Transportation team based in Birmingham / Northampton. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy/sell leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more.

Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment.

Location: Birmingham or Northampton

Hours: 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us

What will you be responsible for?

As Claims Handler, you'll be working within the Claims team, supporting in proactively managing caseloads of highway claims through to completion.

Your day to day will include:

• Managing a caseload of highway claims from start to finish, compiling reports, reviewing evidence, assessing liability, and communicating decisions to claimants
• Negotiating claims settlements within agreed authority levels
• Maintaining accurate claim records within the reporting system
• Controlling input from loss adjusters on cases they are instructed to handle
• Building strong and collaborative relationships with our clients

What are we looking for?

This role of Claims Handler is great for you if:

• You have claims handling experience as this is essential for the role
• Logical approach to problem solving, attention to detail with a high level of accuracy
• Able to communicate at all levels with effective time management and comfortable with training junior members of staff

We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

We look forward to seeing your application to join the #constructionrevolution #joinkier

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