We're looking for a Performance & Improvement Manager to join our Transportation Team based in Birmingham. Within this role, you can enjoy a competitive annual holiday entitlement with enhanced sick pay, a huge range of deals and discounts at many of your favourite brands, 24/7 virtual GP service for you and your family and even more

Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment.

Location: Birmingham

Hours: 37.5 hours per week

What will you be responsible for?

As Performance & Improvement Manager, you'll be working within the Performance team, managing the performance reporting and analysis under Birmingham City Council's contract framework, identifying areas of concern and supporting operational teams in delivering improvements. Aiding on process and lean improvement projects, as well as enhancing collaborative business relationships through the wider Kier Transportation community.

Your day to day will include:

• Contract management, including identification of performance KPIs, conducting quality audits of ongoing and completed works across the contract
• Identifying local data owners for general performance data and KPIs, ensuring the timely submission of complete and accurate performance reports, contributing to the development of a Power BI reporting suite
• Process mapping and identifying business improvement opportunities, producing business analysis supporting business improvement ideas, helping with ad hoc requests for local performance data
• Monitoring and investigating performance issues from the WMS system, developing client relationship and stakeholder management
• Working closely with the operational teams in implementing process improvements

What are we looking for?

This role of Performance & Improvement Manager is great for you if:

• You are educated to a GCSE level or similar, can use Microsoft Office, Excel in particular with graphs and pivot tables
• Can challenge data and performance levels with senior managers,

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

We look forward to seeing your application to #joinkier

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